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Did the portal reject a file you made here? Did you spot a spec that's changed? Email us and a real person will reply.

Email us

Write to [email protected]. We usually reply within 1 to 2 working days.

Write an email

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What to include so we can help faster

  • The portal you're applying on: NSDL (Protean) or UTIITSL
  • Which file failed: photo, signature or Aadhaar PDF
  • The exact error message, word for word
  • Your phone or computer, and the browser you used

Please don't attach your Aadhaar, PAN, photo or signature. We don't need them to fix a problem. If a screenshot helps, cover your name, numbers and face first.

Quick fixes first

Most upload errors have a one-step fix:

We can't help with

PAN status, payments, refunds, corrections or a lost PAN card. PanResize is an independent tool, so contact the agency handling your application:

PanResize.com

Free PAN card resizer for NSDL and UTI photos, signatures and Aadhaar PDFs.

Disclaimer: PanResize.com is an independent utility website and is not affiliated with, endorsed by, or connected to NSDL Protean, UTIITSL, or the Income Tax Department of India.

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